Customer Service Center

Organizing an event on our campus involves different services working together. We are here to help and make sure your event goes smoothly.

Our Access Specialists manages mechanical and electronic lock and key systems across campus with a focus on security and safety of our campus community, our team is dedicated to keeping these systems operational and up to date at all times.

Facilities Services aims to provide reliable service for our physical campus along with reasonable response times for the variety of work we provide. The CSC operates 24/7. Work Orders (WOs) are issued for general maintenance or custodial needs*. If at any time you require or have a new maintenance request, there are two avenues for obtaining maintenance services. Please read below to learn more about how the work order process works, how to make requests, and usual lead times for certain types of requests.

* Students living in campus housing: If you need to request maintenance for your...

The Facilities Services Shutdown desk provides support to all campus clients requiring an interruption to one of our building systems or utilities. The shutdown desk reviews and processes all requests ensuring and contributing to a safe building environment for all.

Our Security Alarm Specialist manages the operations of all centrally-monitored campus security alarms with a focus on security and safety of our campus community. Our team is dedicated to keeping these systems operational and up-to-date at all times.

Employees designated by their campus unit or department, as an Alarm Manager, are authorized to request the installation, modification, repair or removal of centrally-monitored security alarm systems for the buildings, facilities or other areas they manage.