Facilities Services works with a vital network of Building Coordinators (BC) and Facility Managers (FM) across campus. This page is designed to serve as a resource to those BCs and FMs to improve access to information and services relevant to their work.
We are constantly working on new improvements to provide the best service possible for our Facility Managers. Please continue to look out for new additions to this resource guide. If you have any suggestions for what you might like to see, please email us at fs-administration@berkeley.edu(link sends e-mail)
Building Manager Emergency Network List
Facilities Services maintains a comprehensive list of all facility managers across campus. A smartsheet account (free) is required to view the sheet. Please view the sheet to request access.
To be added to the list as a facility manager, please fill out the Intake Form(link is external)
Services & Funding
The FS Customer Service Center operates 24/7. Work Orders (WOs) are issued for general maintenance or custodial needs on an urgent and non-urgent basis.
Facilities Services staff work in a wide range of operations to support our campus clients. Below you'll find a listing of some of the services you can submit a request for:
- Building Maintenance
- Shutdowns
- Lock & Key Service
- Electronic Access
- Security Alarm
- Event Services
- Custodial, Landscaping, Integrated Pest Management, Cal Zero Waste
- Engineering and Technical Services
- View all
Lead Times for Service Requests
Facilities Services aims to provide reliable service for our physical campus along with reasonable response times for the variety of work we provide. Estimated lead times refer to the time in which an FS trade's staff will be dispatched to observe the issue and create a plan to resolve it. The actual repair work may take longer than the lead time depending on what is required for the work/repair.
Please visit our Lead Times page to learn more about how the work order process works, how to make requests, and usual lead times for certain types of requests. A printable version of our lead times can be found here.
For custodial work frequencies, please check out our Custodial Services Guide.
Funding
FS is funded to provide service to centrally-supported facilities, i.e., permanent facilities of the main campus which house academic or administrative functions and which are supported by the central budget. FS will also provide services through recharge.
Please use the Maintenance Funding Guide to learn more about the services delivered by the Facilities Services (FS) organization. The guide clarifies which services are centrally funded and which are chargeable to the customer.
Recharge Rates
Our recharge rates are updated every fiscal year. Please reference them for our current rates.
Facility Manager Dashboard
Facility Manager's are able to receive access to the FM Work Order Dashboard. This dashboard provides a centralized view of work orders across facilities, helping to track:
Open Work Orders tht are currently in progress
Closed Work Orders that have been completed.
Maximo data shown in this dashboard is refreshed daily at 6am.