Customer Service Center Training

This page is dedicated to the professional development and advanced learning for our Customer Service Center staff.

Required Training

collapse all expand all

Maximo Training

If you require training for Maximo, please email maxhelp@berkeley.edu

For more information about information and helpful tips, please visit our Maximo Support page.

Basic Computer

Below is a non-comprehensive list of computer based trainings for UC staff. This list will continue to grow and change so please check back regularly for updates. 

Technology and Systems Training(link is external)

"The Technology and Systems training program offers professional development opportunities to all campus employees with a results-oriented focus on productivity, process improvement, data management, business intelligence, and automation."

Application Training

Customer Service (Coming Soon)

Recharge Policy (Coming Soon)

Foundational Skills Trainings

These are annual/one time required foundational skills trainings.

Click here for more information about what trainings are required of you.

Safety

collapse all expand all

FS 101 (Required of all FS Employees)

FS 101 is a required course for all Facilities Services employees upon employement. 

Please follow this link to ensure you have taken the course and/or sign up for it.

Workplace Safety

The Workplace Safety training(link is external)(link is external) is available as an eCourse through the UC Learning Center(link is external)(link is external). This one-time mandatory training for all campus employees (faculty, staff and student employees) provides valuable information on responsibilities, work-related injuries and illnesses, analyzing hazards and applying controls, what to do in a campus emergency, and resources available to you. Access the Workplace Safety online e-course(link is external)(link is external) and learn more about workplace safety by reviewing the resources below.

Developmental

collapse all expand all

Asset Management (Coming Soon)

BOC (Building Control)

Building Operator Certification(link is external)® (BOC) is the leading training and certification program for building engineers and maintenance personnel. Our graduates make their buildings more comfortable, efficient and environmentally friendly, thanks to skills they master in our classes.

Find training nearby here.

Manager Training - Learning Center (Coming Soon)

Maximo Accounting/Purchasing (Coming Soon)

Bearbuy/BFS

Access training for BearBuy here

Access training for BFS here

Advanced

collapse all expand all

Berkeley People Management Program

Designed by the People & Organization Development team, the BPM programs provide opportunities to grow and develop leadership skills. 

Leadership Development / APPA 

"APPA’s Institute for Facilities Management offers a deep dive into educational facilities management, and builds the competence, character, and leadership skills FM professionals needed to perform the complex and challenging roles they face every day."

Institute For Facilities Management

Topics