IT Support & Contact Info

IF YOU NEED...

Workstation and application support including:

  • General troubleshooting
  • Install/Upgrade software
  • Security issues
  • bConnected (bCal, bMail, bDrive)
  • MS Office
CONTACT: 

Campus Shared Services IT using one of the following options

Maximo Work Order System

Maximo Support Page

CONTACT:

maxhelp@berkeley.edu

Dharmesh O'Mahony
Ken Lee

System and User Administration or general FS Technical Support issues

CONTACT:

fsithelp@berkeley.edu

Lawrence Felipe
Steve Dalton
Evan Tom

New IT Equipment, replacements, or software purchases

To ensure that all orders meet both departmental and campus requirements, all technology orders need to be approved by the appropriate manager and reviewed by FSIT. Do not place orders directly through BearBuy or Campus Shared Services.

GIS Mapping and Drawing

CONTACT:

maps@berkeley.edu

Maianna Voge
Steve Flores
Saba Gebreamlak

For any other questions and IT management

CONTACT:

Carolyn Knight, IT Director
cknight@berkeley.edu

(510) 847-5631

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