Custodial Services Guide

Custodial Services provides routine custodial work to campus facilities either on a Monday to Friday or Sunday to Thursday schedule.  Custodial work will differ based on building as well as space type.

Custodial Services is following guidelines set forth by the Center for Disease Control (CDC) in regards to cleaning and disinfection.  

The EPA has provided a helpful list of registered disinfectants(link is external) effective against the novel coronavirus. Facilities Services is using approved chemical disinfectants to sanitize and disinfect high touch point areas on. Please click here for the UCB COVID19 Disinfection Guide for more information. Facilities Services staff are trained on how to properly apply the disinfectants. We are using these approved products across campus facilities.

Service Details and Frequencies for Campus Facilities by Space Type

Please note that detailing/project work and special projects are subject to delays. This includes but is not limited to: detail/project work of restrooms, refinishing hard floor surface and shampooing carpeted area.

collapse all expand all

Public spaces

FS Custodial services Public Spaces (lobbies, hallways, center stairwells) daily in most areas around campus, five days a week, Monday through Friday or Sunday through Thursday.

Routine Public Space cleaning includes:

  • Carpeted Areas vacuum- Daily
  • Hard floor Sweep and Mop - Daily
  • Emptying Trash & Recycling Cans - Daily
  • Restroom Cleaning- Once a day ( see services under Restrooms above)
  • Stairwells Sweep and Mop- Daily.
  • Graffiti removal- When observed and reported
  • Refinish hard surfaces and shampooed carpeted area- Once every Three Year. **Budget Constraint may affect this frequency

 If you notice a problem with trash removal or an overflowing trash receptacle, please let us know by submitting a service request by emailing our Customer Service Center or contact your building manager.

Office spaces

FS Custodial cleans offices on a set schedule, Monday through Friday or Sunday through Thursday. Contact your Area Custodial Supervisor or Manager for more details on the schedule.

Routine office cleaning includes:

  • Carpeted Areas vacuum - Once a Month
  • Hard floor Sweep and Mop - Monthly.
  • Emptying Trash & Recycling Cans –Once a Week
  • Clean Surfaces on all unencumber space- Monthly

Office cleaning is a scheduled routine service and does not require a service request. If you notice an urgent problem, please call our Customer Service Center or notify your building manager.

Conference Room/Departmental Classrooms Cleaning

FS Custodial services Conference Room/ Departmental Classrooms daily across campus, five days a week, Monday through Friday or Sunday through Thursday.

Routine Conference Room/ Departmental Classroom cleaning includes:

  • Carpeted Areas Vacuum - Once a Week
  • Hard floor Sweep and Mop – Weekly.
  • Emptying Trash & Recycling Cans –Weekly
  • Chalkboards including chalk trays - Weekly ( Whiteboards are done on Request)
  • Arrange Classroom Furniture – Weekly
  • Instructor Tables/ Podium - Weekly.

Classroom and Conference Room cleaning is a routine service and does not require a service request. If you notice an urgent problem, please call our Customer Service Center  or notify your building manager.

Lab spaces

FS Custodial services Lab Spaces daily in most areas around campus, five days a week, Monday through Friday or Sunday through Thursday.

Routine Lab Space cleaning includes:

  • Hard floor Sweep and Mop- Once a Week
  • Emptying Trash & Recycling Cans - Once a Week
  • Refinish hard Flooring - Once every Three Years

Lab Space cleaning is a routine service and does not require a service request. If you notice an urgent problem, please contact our Customer Service Center or notify you building manager.

General Assignment Classroom Cleaning

FS Custodial cleans General Assignment Classrooms daily, five days a week, Monday through Friday or Sunday through Thursday. For a list of General Assignment Classrooms we support, please visit the General Assignment Classroom(link is external) website.

Routine classroom cleaning includes:

  • Carpeted Areas vacuum - Daily
  • Hard floor Sweep and Mop - Daily
  • Emptying Trash & Recycling Cans – Daily
  • Cleaning Chalkboards - Daily
  • Arranging Classroom furniture - Daily
  • Clean Instructor Tables or Podium- Daily
  • Clean Surfaces on all unencumbered space. -Monthly
  • Refinish Hard Floor Surfaces - Once every Two years

Classroom cleaning is a routine service and does not require a service request. If you notice an urgent problem, please call our Customer Service Center or notify your building manager.

Restroom Cleaning

FS Custodial cleans restrooms in common areas in academic and administrative spaces Monday through Friday or Sunday through Thursday.  

 Routine restroom cleaning includes:

  • Hard floor Sweep and Mop- Daily
  • Emptying Trash, Compost & Recycling Cans - Daily
  • Wash and sanitize touch surfaces - Daily
  • Dust Surfaces- Weekly
  • Refill all soap dispensers- Daily
  • Refill all paper dispensers- Daily
  • Refill menstrual product dispenser - Daily (where applicable)
  • Detail/ Project work of Restrooms - Twice a Year

Restroom cleaning is a routine service and does not require a service request. However, if you notice an urgent problem, contact our Customer Service Center or notify your building manager.

Recharge Work

For recharge work, please submit a recharge work order to the FS Customer Service Center.

For our service rates visit:  FS Recharge Rates

  • Carpet shampoo, upholstery, Dusting of High Reach Areas, Floor Refinishing in departmental and non-public spaces
  • Event Setups and Event Clean-up (Please refer to our FS Event Process) Classroom Events
  • Spill clean-up in department spaces
  • Porter Service
  • Project clean-up over and above routine cleaning
  • Special requests such as additional trash cans, walk-off mats, special cleanup above and beyond established routine cleaning
  • Trash removal of irregular items or excessive accumulations above and beyond everyday norms
  • Interior and Exterior Window Washing
  • Cleaning of Appliances in Kitchen and Office Areas

*Please note that there may be a delay in response time to project requests (recharge work orders) due to prioritization of providing campus COVID-19 preventative services. If there is an urgent need for additional services, please submit an email request to ucbcustodial@lists.berkeley.edu.

For information regarding campus recharge rates, please see here.

Return to Custodial Services